{"slug":"call-center","title":"Call Center or BPO","summary":"License recorded customer conversations, ideally in more than one language.","category":"services","company_size":"50–5,000 agents","location":"India, France and francophone markets, Latin America, U.S. Hispanic markets, Japan","deal_min_cents":2000000,"deal_max_cents":25000000,"referral_base_cents":3000000,"boosters":[{"id":"0ab6f3f9-8776-4fdb-9e14-c7fb98d0fb7a","kind":"fast_signing","amount_cents":1000000,"recipients":"referrer_and_company","window_days":1,"ends_on":null}],"published_at":"2026-10-17T18:28:32.084200Z","referred_count":19,"status":"live","description":"We're looking for contact centers and voice businesses with consented recordings of real conversations. The most useful calls have each speaker on a separate channel. Bilingual calls that switch between English and Hindi, French, Spanish or Japanese are also in demand.","history":"An archive of recorded calls","industries":"BPOs, bilingual support centers, telesales, voice-agent operators, meeting and podcast platforms","tools":["Five9","Genesys","NICE","Talkdesk","Amazon Connect","Twilio"],"requirements":["Recorded calls with consent that covers reuse","1,000+ hours of recordings","Each speaker on a separate channel"],"nice_to_have":["Calls that mix English with Hindi, French, Spanish or Japanese","Transcripts","Three-way calls","Long recordings of a single speaker"],"included":["Call audio by channel","Transcripts and call metadata"],"not_a_fit":["Scripted read speech","Recordings made without consent"],"scoping_questions":["How many hours of recorded calls, and in which languages?","Are speakers recorded on separate channels?","Does caller consent cover reuse of recordings?","Do you keep transcripts?"],"ideal_referrers":"Contact-center operations leads, BPO owners and customer-experience consultants.","deal_note":"Depends on hours and languages","intake_form":"general"}